SHIPMENT AND SHIPMENT RETURN
If you order before 17:00 we will immediately process your order and your order will be delivered within 1 to 2 days
For shipping / delivery costs we keep the following rates for the Netherlands:
We do NOT charge delivery costs for orders over €24,99
Orders below € 24,99 we charge € 4,95
For shipping / delivery costs we keep the following rates for the Belgium and Germany:
We do NOT charge delivery costs for orders above the € 50.00
For orders over under €50.00 we charge €6.99
We only deliver after approval of payments via IDEAL, Mastercard, Visa and PayPal.
After payment you have your order within 1 to 2 working days if we have the products in stock.
Our orders are delivered through PostNL.
If the product ordered by you is not in stock and the delivery time is longer than 1 to 2 working days, we will notify you as soon as possible.
Around extra busy periods such as the holidays in December or special promotional days such as the VAT days, different delivery times may apply to all delivery options.
SEND AFTER PRE-PAYMENT VIA IDEAL
On our site you can pay with iDEAL. This works quickly and easily. Especially because all major banks cooperate. With this payment service you pay directly on purchases on the internet. The big advantage? With one click you are in your own familiar banking environment of internet banking. iDEAL was developed by Rabobank, ABN AMRO, ING Bank and Postbank. All internet banking customers of the participating banks can use it.
Within 14 days of the receipt or collection date you can return an order to us by post. To return shipments, follow the procedures below.
RIGHT OF WITHDRAWAL
You have the right to withdraw from the contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day on which you or a third party designated by you, who is not the carrier, physically seize the property .
DO YOU HAVE QUESTIONS ABOUT YOUR ORDER?
Send us an email to: [email protected] or contact our customer service.